Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

1.1 Types of Cookies

• Session Cookies: Temporary cookies that are deleted when you close your browser
• Persistent Cookies: Remain on your device until they expire or are deleted
• First-Party Cookies: Set directly by our website
• Third-Party Cookies: Set by external services we use

1.2 Similar Technologies

We may also use similar technologies such as:

• Web beacons (also called pixel tags or clear GIFs)
• Local storage (HTML5)
• Server logs and analytics tools
• Software Development Kits (SDKs)

2. How We Use Cookies

We use cookies for several purposes to enhance your experience on our website:

2.1 Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled in our systems. They are usually set in response to actions you take, such as:

• Logging into your account
• Setting privacy preferences
• Filling out forms
• Maintaining your shopping cart contents
• Ensuring website security

Legal Basis: Legitimate interest (essential for website functionality)

2.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information:

• Number of visitors and page views
• How visitors navigate through our site
• Which pages are most popular
• Where visitors come from (referring sites)
• Technical information about devices and browsers

Legal Basis: Consent (you can opt out of these cookies)

2.3 Functionality Cookies

These cookies enable enhanced functionality and personalization:

• Remembering your language and region preferences
• Storing your course progress and bookmarks
• Personalizing content recommendations
• Remembering accessibility settings
• Auto-filling form information

Legal Basis: Consent (you can opt out while maintaining basic functionality)

2.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and measure their effectiveness:

• Tracking visits across our website and other sites
• Building a profile of your interests
• Showing you relevant course recommendations
• Measuring advertising campaign performance
• Limiting the number of times you see an ad

Legal Basis: Consent (you can opt out of marketing cookies)

3. Specific Cookies We Use

3.1 Our First-Party Cookies

3.2 Third-Party Cookies

We use several third-party services that may set their own cookies:

Google Analytics

• Purpose: Website traffic analysis and user behavior tracking
• Cookies: _ga, _ga_*, _gid, _gat
• Privacy Policy: Google Privacy Policy
• Opt-out: Google Analytics Opt-out

Stripe (Payment Processing)

• Purpose: Secure payment processing and fraud detection
• Cookies: __stripe_mid, __stripe_sid
• Privacy Policy: Stripe Privacy Policy

Mailchimp (Email Marketing)

• Purpose: Email campaign tracking and analytics
• Cookies: _mc_*, mc_tc
• Privacy Policy: Mailchimp Privacy Policy

YouTube (Video Content)

• Purpose: Embedded video playback and analytics
• Cookies: VISITOR_INFO1_LIVE, YSC, yt-remote-*
• Privacy Policy: YouTube Privacy Policy

4. Managing Your Cookie Preferences

4.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner allowing you to:

• Accept All: Allow all cookies for the full website experience
• Necessary Only: Only essential cookies for basic functionality
• Customize: Choose specific categories of cookies to accept

4.2 Updating Your Preferences

You can change your cookie preferences at any time by:

• Clicking the "Cookie Settings" link in our website footer
• Using the cookie preference center
• Clearing your browser cookies and revisiting our site
• Contacting us directly at [email protected]

4.3 Browser Settings

Most web browsers allow you to control cookies through their settings:

Google Chrome

1. Click on "Settings" → "Privacy and Security" → "Cookies and other site data"
2. Choose your preferred cookie settings
3. Manage exceptions for specific sites

Mozilla Firefox

1. Click on "Settings" → "Privacy & Security"
2. Under "Cookies and Site Data," choose your preferences
3. Use "Manage Data" to control specific sites

Safari

1. Click on "Safari" → "Preferences" → "Privacy"
2. Choose how you want to handle cookies
3. Use "Manage Website Data" for site-specific control

Microsoft Edge

1. Click on "Settings" → "Cookies and site permissions"
2. Choose "Cookies and site data"
3. Configure your cookie preferences

5. Impact of Disabling Cookies

5.1 Essential Cookies

Disabling essential cookies may result in:

• Inability to log into your account
• Loss of items in your shopping cart
• Reduced website security
• Inability to complete course enrollment
• Loss of accessibility settings

5.2 Analytics Cookies

Disabling analytics cookies will:

• Prevent us from tracking website usage patterns
• Limit our ability to improve user experience
• Not affect your ability to use the website

5.3 Marketing Cookies

Disabling marketing cookies will:

• Show you less relevant advertisements
• Prevent personalized course recommendations
• Not affect core website functionality
• May result in seeing the same ads repeatedly

6. Mobile App Cookies and Tracking

If you use our mobile applications, similar tracking technologies may be used:

• Device identifiers and mobile advertising IDs
• App analytics and crash reporting
• Push notification tokens
• Location data (with your permission)

You can manage these settings through your device's privacy settings or app-specific preferences.

7. Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect information from children. If you believe a child has provided information to us, please contact us immediately.

For users between 13-17, we recommend parental guidance when adjusting cookie settings.

8. International Data Transfers

Some of our third-party service providers may be located outside of Canada. When data is transferred internationally through cookies, we ensure:

• Adequate protection measures are in place
• Compliance with Canadian privacy laws
• Appropriate data processing agreements
• Regular review of data protection standards

9. Cookie Security

We implement various security measures to protect cookie data:

• Secure (HTTPS) transmission of sensitive cookies
• HttpOnly flags to prevent JavaScript access where appropriate
• SameSite attributes to prevent cross-site attacks
• Regular security audits and updates
• Encryption of sensitive cookie data

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

• Changes in our cookie usage
• New third-party services
• Legal or regulatory requirements
• Improvements to our tracking practices

When we make significant changes, we will:

• Post the updated policy on our website
• Update the "Last Modified" date
• Notify you through our website or email
• May request renewed consent for new cookie types

11. Contact Us About Cookies

If you have questions about our use of cookies or want to exercise your rights, please contact us:

We will respond to your inquiry within 30 days or as required by applicable law.

12. Additional Resources

For more information about cookies and online privacy:

• All About Cookies - Independent information about cookies
• Privacy Commissioner of Canada - Canadian privacy guidance
• Your AdChoices Canada - Opt out of interest-based advertising
• Network Advertising Initiative - Industry opt-out tools